Question 1

How long does delivery take?

Accepted Answer

Delivery time: 4–8 business days worldwide. You'll receive tracking by email as soon as your order ships from Lisbon.

Question 2

How much is shipping?

Accepted Answer

Standard shipping is a flat €1.99 to all destinations, with a delivery time of 4–8 business days.

Question 3

What's your return policy?

Accepted Answer

You have 30 days from delivery to request a return for any unworn, unwashed item with original tags. We'll refund to your original payment method within 5 business days of receiving the return.

Question 4

How do your tees fit?

Accepted Answer

Our tees have a relaxed, true-to-size fit on heavyweight 240gsm organic cotton. If you're between sizes or prefer an oversized look, size up. See the Size guide for full measurements.

Question 5

What payment methods do you accept?

Accepted Answer

Visa, Mastercard, American Express, Apple Pay and Google Pay. All payments are processed securely.

Question 6

Can I change or cancel my order?

Accepted Answer

Reach out within 2 hours of placing the order at support@lusevyn.com — once the order moves to fulfilment we can no longer change it, but you can always return it after delivery.

Question 7

Where are your tees made?

Accepted Answer

Produced in small batches at family-run print houses in northern Portugal, on certified organic cotton.

Frequently asked